Services
Our work follows three stages: design, build and support. Most clients start with an assessment and stay with us for ongoing support.
Design
IT consulting
We help owners and managers make technology decisions with a clear view of cost and risk.
- IT assessments and security reviews
- Annual budgets and multi‑year roadmaps
- Network and Wi‑Fi design
- Office moves, new locations and vendor selection
AI strategy
We help you decide where AI tools are worth using in your business, and set them up so your data stays protected.
- Use‑case review with your team
- Microsoft Copilot readiness and rollout
- Data permissions cleanup before AI access
- Acceptable‑use policy for staff
Build
Networking
We install and manage the network everything else depends on, from the internet connection to the access points.
- Firewalls and secure remote access
- Switching and structured cabling
- Business‑grade Wi‑Fi
- Multi‑site connectivity
Cloud & Microsoft 365
We move email and files to Microsoft 365, configure it securely, and handle the ongoing administration.
- Migrations from on‑premises servers or other providers
- Multi‑factor authentication and conditional access
- Teams, SharePoint and OneDrive setup
- License management and cost review
Hardware procurement
We source business‑grade equipment, configure it before it arrives, and track warranties and replacement dates.
- Laptops, desktops and monitors
- Servers, firewalls and network equipment
- Pre‑configured, ready to use on day one
- Warranty and lifecycle tracking
Support
Managed IT
We take day‑to‑day responsibility for your computers, servers and users for a flat monthly fee per user.
- Help desk by phone and email
- 24/7 monitoring and alerting
- Operating system and application patching
- Endpoint protection, new hires and departures
Backup & recovery
We back up your servers, workstations and Microsoft 365 data, and test restores on a schedule so you know they work.
- Local and off‑site copies
- Microsoft 365 mailbox and file backup
- Scheduled restore testing
- A written disaster recovery plan
Cybersecurity
We protect your people, devices and accounts from the attacks small businesses see most, and help you answer the security questions insurers and clients ask.
- Email filtering and phishing protection
- Security awareness training
- Managed detection and response
- Cyber insurance and compliance questionnaires
Common questions
How much do you charge?
Most clients spend between $2,000 and $10,000 per month on our services. Our packages start at $75 per end user per month.
Can we hire you for one-off support or projects?
We are available for closed-end projects that have no ongoing support needs. Ongoing support, where we need to be familiar with your systems and needs, is available with a retainer.
What types of businesses do you work with?
Our ideal clients are small to medium businesses with between 10 and 100 end users. In general, we work with businesses not in the government, education, finance or healthcare sectors.